Originally founded in 2005 under the name of Touchpoint Management Ltd the company changed its name in 2009 to Allington & Associates Ltd.
Managing Director Steve Allington has been involved in the contact centre industry since the mid 1990's and entered consultancy in the sector having acquired a wealth of experience in international contact centre management across a number of industries.
Over the years we have built up an enviable blue chip client base spanning financial services, leisure, retail, travel, FMCG and outsourcing.
Our lean but specialist operating model with our flexible approach and competitive pricing structure makes us the partner of choice for many of our clients.
It is the belief of our Directors and our Associates that business is built on trust and on relationships. If you would like any referrals from existing or previous clients please ask. We would be happy to show our credentials to any prospective client.
Equally, why not contact us for a no obligation chat about your needs. We'd love to hear from you.